FAQ
What is your return policy?
We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
How do I make/install my product?
Each product comes with instructions on how to set up your product.
How do I contact customer support?
If you have any questions or need help, feel free to reach out to our customer support team via email at business.techstation@gmail.com or visit our Contact page.We aim to respond to all inquiries within 1–2 business days.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 7-12 business days. Expedited shipping options are also available at checkout.
Does the scooper come with bags?
Yes! Each scooper includes 1 roll of waste bags.
What size scooper should I get for my dog?
For dogs under 50 lbs (22 kg), we recommend the small-sized scooper. For dogs 50 lbs (22 kg) and up, go with the large scooper.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.